Hi, I'm Ty!
Hi, I'm Ty!
Driven by curiosity, I am eager to tackle complex problems through effective collaboration. My goal is to create solutions that are intuitive to use yet unique enough to stand out.
Driven by curiosity, I am eager to tackle complex problems through effective collaboration. My goal is to create solutions that are intuitive to use yet unique enough to stand out.
Symend helps top enterprise clients foster long-term relationships through personalized interactions by leveraging behavioral science and data-driven insights to enhance customer engagement.
As a Product Designer at Symend I have gained experience in UX Design and Product Management across various domains. Below are selected case studies from projects at Symend.
Symend helps top enterprise clients foster long-term relationships through personalized interactions by leveraging behavioral science and data-driven insights to enhance customer engagement.
As a Product Designer at Symend I have gained experience in UX Design and Product Management across various domains. Below are selected case studies from projects at Symend.
Case Studies
Case Studies
Case Studies
Integrating an AI Assistant
Led the design of an integrated AI assistant into the core platform. Reduced the time to create content, improved content accuracy and unlocked three new use cases.
May 2023 - Jan 2024
Improving Navigation
Designed a tree list to better communicate content hierarchy and structure. Improved users confidence by aligning the systems structure to users expectations.
March 2023 - Present
Enhancing Onboarding
Re-designed a critical cross-domain onboarding process. Improved users
time-to-value and increased initial value on the platform.
Jan 2024 - March 2024
Physical Products
Physical Products
Physical Products
Examples of physical products I have designed throughout my education and past work experience.
Examples of physical products I have designed throughout my education and past work experience.
Last updated 06/2024
© 2024 Ty Summers
Last updated 06/2024
© 2024 Ty Summers
Last updated 06/2024
© 2024 Ty Summers